The
MyAnxietyTherapy Anti-Spam Policy
(Last updated Jul 13, 2010)
MyAnxietyTherapy.com ( Mat ) is committed to
permission-based email
marketing practices, and as a result has established this no-tolerance
Anti-Spam Policy. Mat will occasionally update this Anti-Spam Policy.
When it does, Mat will also revise the last update date at the
top of
this Anti-Spam Policy. For changes to this policy, Mat will notify you
(the customer) by placing a notice on its web site home page.
1. What is Spam?
Spam is commercial email or unsolicited bulk
email, including junk mail, which has not been requested by the
recipient. It is intrusive and often irrelevant or offensive, and it
wastes valuable resources. Spam messages are the opposite of
permission-based email, which are normally anticipated, personal,
relevant and/or associated with a pre-existing business or personal
relationship. Inappropriate newsgroup activities, consisting of
excessive posting of the same materials to several newsgroups, are also
deemed to be spam.
2. Preventing Spam
Customers of Mat products and services have
agreed during their registration process, upon accepting the Terms of
Use, to comply with this Anti-Spam Policy. Specifically, each customer
agrees not to use the Mat products or services to send unsolicited
email or bulk email, whether or not for commercial purposes. Mat
reserves the right to determine in its sole discretion what constitutes
actionable spam, as well as what measures are necessary in response to
such spam activities.
3. How Mat Helps You to Avoid Spamming
Mat has developed its Internet marketing
tools to incorporate a strict permission-based philosophy. This
anti-spam philosophy is implemented through the following:
(a) Communication and Agreement The Terms of Use that you have
agreed to as part of registering for the Mat products and services
state how and for what purposes you can collect your site visitor
addresses, and that you will follow the Mat Privacy Policy and
Anti-Spam Policy.
(b) Unsubscription Each email created
using Mat products contains an unsubscribe link. If your web site
visitors use the link to request that they be unsubscribed, your
subscriber lists will automatically be adjusted to eliminate the
prospect of sending unwanted email to such persons. Additionally, each
person on your subscriber list has the option of unsubscribing through
a web-based method provided on the Mat web site. Customers of Mat who
try to remove the unsubscribe link will be warned that they are doing
so, and if they persist in having the link removed or deactivated in
any way, then Mat will have the right to terminate their account.
(c) Purchased Mailing Lists - Mass mailings
to purchased email lists are not allowed. Mat only allows opt-in
mailing lists. Purchased or inherited lists are by definition not
opt-in. Similarly, you cannot use an email list relating to particular
subject matter, and then use it for an unrelated topic.
4. Laws Restricting Spam
Spam laws vary from state to state, and from
country to country.
This Mat Anti-Spam Policy has been developed to conform to the highest
commercially reasonable standards. As a result, and without limiting
the general prohibitions against all spam activities, the following are
expressly prohibited:
(a) Use of false headers, or other false information, to identify the
point of origin or the transmission path of the email, or to hide the
true origin of the email sender,
(b) Unauthorized use of a third party
internet domain name without the permission of such third party, to
make it appear that the third party was the point of origin of the
email,
(c) Use of any false or misleading
information in the subject line of the email, and
(d) Assisting any person in using the
products or services of Mat for any of these previously mentioned
activities.
5. Questions to Ask Yourself
To help in establishing whether you are
participating in activities constituting spam, ask yourself the
following questions:
(a) Are you sending email to non-specific addresses, such as
info@domain.com or sales@domain.com?
(b) Have you deliberately falsified your
transmission path information or originating address?
(c) Are you sending email to mailing lists
or distribution lists, which then send indirectly to various other
email addresses?
(d) Have you imported for use a purchased
list of any type?
(e) Are you continuing to mail to anyone who
has asked to be deleted from your mailing list?
(f) Does your email not provide a fully
functioning link to unsubscribe?
(g) Does you email subject line contain
false or misleading information?
(h) Have you used a third party email
address or domain name without the partys consent?
If you answer yes to any of these questions,
you are likely involved in spam activities, and should contact Mat
customer support service at support@myanxietytherapy.com .
6. Measures to Enforce the Anti-Spam Policy
Any Mat customer found to be using Mat
products or services for spamming purposes may, at Mats discretion,
be immediately cut off from use of all Mat products and services and/or
fined US$ 1,000 per occurrence, with no refund of fees that have been
paid.
Mat warns all of its customers when signing
up that if they participate in spamming activities they will be subject
to the loss of Mat services, fines and possible legal action.
Mat has the right to actively review its
customers subscriber lists and email for suspiciously large
broadcasts. If Mat finds any customers to be spamming, it will issue a
warning, and if the activities are serious enough, Mat will take action
immediately. If Mat has any reason to believe that the customer,
despite warning being given, threatens to or is continuing to send
spam, then Mat may take action immediately, including disabling the
customers account and/or reporting the customer and the incident to
the proper authorities.
Mat does not attempt to censor any content,
nor to curtail the business of its customers. However, spam activities
do not fall within uses authorized by Mat , and will not be tolerated.
7. Reporting Spam
If you believe that you have received spam
from or through Mats
facilities, please send a complaint from your email account along with
the unsolicited email, with completed header, to
support@myanxietytherapy.com . Please provide any other information
that you believe may help us in our investigation. Mat does not
investigate or take any action based on anonymous spam complaints.
8. False Spam Complaints
Mat supports the efforts of various
organizations working to responsibly eliminate spam activities.
However, if an individual has opted-in to receive email from a customer
of Mat, and then falsely or maliciously files a spam complaint against
Mat or its customers, Mat will cooperate fully with the appropriate
agencies to ban the complainant from use of anti-spam software and the
Internet community.
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